top of page

FAQs

  • How much should I budget for a semi-custom design?
    On average many of my lovely clients invest around £500-850 on invitations and an additional £500-600 for on-the-day stationery. The amount of investment will depend on guest numbers and the number of different items you choose. Quantities, paper and print finish can also impact the level of investment required.
  • I have a limited budget, can I still commission you?
    The Collection has the flexibility to work for a range of budgets. It might be that you have to consider less pieces. There are ways to make reductions - just ask! Remember to be realistic - if you have a large event with 150+ guests you'll need a stationery budget to match!
  • How do I make payment?
    Once you've approved your personalised quote, a 50% non-refundable design fee must be paid before work begins. Payment can be made by Bank transfer. Please note design work and printing will only commence once payment has been received.
  • What is the returns policy?
    All items produced are personalised so it is not possible for the Studio to accept returns. Please read the terms & conditions and information about delivery and returns on the website.
  • Can I get a refund if plans change?
    Sometimes plans change and you may need to cancel your order. If you decide to cancel your order, the following refund policy is in place for event stationery:
  • Who is this event stationery for?
    My event stationery collection is designed for modern weddings, brand events, private celebrations, corporate gatherings, PR packages, collection launches and store openings. Explore Now
  • When should I order event stationery?
    Order invitations at least 6 months ahead of your event date. The Studio recommends that you send out invitations at least 3-4 months ahead of your event date to allow for chasing RSVPs and enough time to get final numbers to other suppliers. Order on the day stationery 2-3 months ahead of your event date.
  • How many invitations should I order?
    First, consider the number of guests you invite and whether they are individuals, couples, or families. Some guests may only require one invitation, while others may need multiple invitations. Consider ordering extra invitations, in case of any errors, lost in the mail, or last-minute additions to your guest list. You might want to have 1 or 2 as a keepsake suites to remember your event and can be helpful for photography purposes if you want them photographed.
  • How long will my order take?
    Approximate completion times: 4 weeks for save the date cards 6-8 weeks for invitations 4-6 weeks for on-the-day stationery 4 weeks for thank you cards Keep in mind that postal strikes will impact these timelines.
  • Is there a minimum order quantity?
    Minimum order quantity is 25 for invitations and other items excluding signage. For items which have a particular print finish such as embossing the minimum order quantity is 50.
  • Are samples available?
    Paper swatch packs are available to purchase for £30 + free delivery to UK addresses only. Each pack includes paper swatches so that you can see the colours in person.
  • What print methods do you offer?
    All stationery printing is outsourced to the Studio's trusted professional print partners. As standard event stationery is digitally printed. Digital print is high quality, cost-effective, great for full colour prints and the most popular choice.
  • Do you ship outside of the UK?
    Currently the Studio does not deliver outside of the UK. If you are UK-based and hosting an event taking place abroad the Studio recommends that you pack all on-the-day stationery with you in a suitcase.
bottom of page